Job Title:
Head of Neighbourhoods
Location of the job:
London
Employer:
Peabody
Salary:
Competitive
Last day to apply:
12 May 2026
Role Summary
- Lead neighbourhood services for about 10,000 homes in Thamesmead, London.
- Manage housing and neighbourhood teams to give great service.
- Work from local offices mostly, around 4 or more days a week.
- Make sure residents’ needs and hopes are always a priority.
Key Tasks
- Set and check how well services are working and improve them.
- Manage the yearly budget for neighbourhood services.
- Lead projects that improve services and customer satisfaction.
- Work well with partners, outside agencies, and local groups.
- Ensure there is good help available outside office hours.
- Keep services good value for money.
- Stay up-to-date with laws and best ways to manage homes and communities.
- Support and develop your team to meet high goals.
- Check services regularly to catch and fix problems early.
- Coordinate with other teams providing services like repairs and community support.
Skills And Experience
- Experience managing housing services and teams well.
- Good decision maker with smart and new ideas for service.
- Strong communication skills for reports and presentations.
- Knowledge of community safety, tenant and leaseholder issues.
- Experience working with official and voluntary groups.
- Proven success in improving customer-focused services.
- Ability to lead and support people through changes.
- Good at managing projects with different teams.
- Know housing laws and regulations.
Pay And Hours
- Salary details are based on experience (contact employer for info).
- 30 days holiday plus bank holidays.
- Two paid days to volunteer each year.
- Flexible benefits including family options and discounts.
- Life insurance at 4 times salary.
- Pension contribution up to 10%.
Location And Workplace
- Work mainly in Thamesmead local offices.
- Office or site work at least four days a week.
How To Apply
- Send a CV without your name (anonymised).
- Include a short note on why you are right for this job.
- Apply before 12th May. The advert might close early.
- Interviews will be on 20th May in Thamesmead.
- Peabody will not sponsor work visas.
- Do you have housing management experience?
- Can you lead and support a team well?
- Are you good at working with different groups and partners?
- Can you improve services and keep customers happy?
- Have you prepared an anonymised CV and short statement?
- Will you apply before 12th May?
How to apply for this job?